GrokBot fails to connect to the desktop, rendering it unusable

Signals over time

7 observed signals across 1 sources, tracked for 7 days. Confidence: low.

What people are saying Observed

• “Grok Bot stuck on “Starting desktop” since Oct 13. (topic deleted by author) 1 post - 1 participant Read full topic”

  RSS Feeds · complaint

• “Grok Bot computer locked since Oct 8: browser, uploads and secrets blocked, Update fails. Since a box restart on Oct 8, 2026, my Grok Bot’s computer has a credential-fill lock that blocks almost everything: Every browser and desktop action fails (the computer-use tasks and Screenshot). I can’t attach files or images in chat. The secret entry form fails, and saved keys don’t load into process.env. What I’ve tried: Update Bot’s Computer, on Oct 9 and Oct 11. It failed both times. I sent the support report file, grok-support-report.txt. No reply so far. I turned the “route traffic through this computer” setting off. That didn’t help, and now I can’t turn it back on because it says it needs an update, which fails. I haven’t used Reset, because it would restore an older snapshot and wipe a lot of setup. Impact: my automated posting (YouTube, Substack) has been down for 4+ days, and I’ve had to do things by hand. Has anyone fixed this without a Reset, or can staff take a look? Happy to share account details privately. 2 posts - 2 participants Read full topic”

  RSS Feeds · complaint

• “Title: Grok Bot Computer stuck "starting up" since Oct 8 ~22:30 CEST ” Update/Reset blocked, please recover server-side Description: My Grok Bot Computer has been stuck in "still starting up". Where does the bug appear (feature/product)? Grok Bot Describe the Bug My Grok Bot Computer has been stuck in “still starting up” since around 22:30 CEST on October 8, 2026. All agents fail on every command with “The computer is still starting up. Try again in a moment.” They can’t use Shell, files, screenshots, or the browser, so all my scheduled routines are failing. Earlier that day (around 17:40 CEST) the computer was overloaded. I ran Update Computer successfully, and it worked normally afterwards. Later that night it got stuck again and has not come back. What I’ve tried: Settings: Update Computer is not available (“not ready”). Settings: Reset Computer is not available. Fully quitting and reopening Grok Bot. Waiting several hours. Steps to Reproduce Open Grok Bot (desktop or mobile app). Ask any bot to run a command, read a file, or take a screenshot. It fails with “The computer is still starting up. Try again in a moment.” (constant since Oct 8 ~22:30 CEST). Go to Settings Update Comp”

  RSS Feeds · complaint

• “Grok Bot stuck in “Starting desktop”. Where does the bug appear (feature/product)? Grok Bot Describe the Bug Grok Bot is stuck in Starting Desktop. This is happening to all of my bots. I try resetting computer and it keeps loading for a long time and never finishes. Also, when I try sending messages with attachments, it fails. Messages are succesfully sent without any attachments, but anyways the computer is not started, so the bots are useless at this point. Steps to Reproduce Send a message with attachments - this fails. Bot cant use their desktop since it’s stuck in “Starting desktop”. Restarting the computer does not work since it gets stuck too on an infinite loading. Expected Behavior Computer should start even after restarting it. Messages with attachments should work. Screenshots / Screen Recordings Operating System iOS Version Information 1.14.0 (17267) grok bot Does this stop you from using Cursor No - Cursor works, but with this issue 1 post - 1 participant Read full topic”

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• “Grok Bot failed to respond - Something went wrong while generating the reply. Try again. Where does the bug appear (feature/product)? Grok Bot Describe the Bug “Bot failed to respond. Something went wrong while generating the reply. Try again.” Bots tried to reply but this error pops up after. Steps to Reproduce Just normal chatting Screenshots / Screen Recordings Operating System MacOS Version Information Version: 0.68.1 Built: 2026-10-06T04:19:15.763Z Release Track: stable OS: darwin Does this stop you from using Cursor Yes - Cursor is unusable 2 posts - 2 participants Read full topic”

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