Productivity · Consumers · Emerging
The Dot automation fails to trigger on new Gmail messages when multiple accounts are connected
Users experience a regression in functionality where the Dot automation does not respond to new email events after connecting additional Gmail accounts.
Who experiences it: Users of Dot automation with multiple Gmail accounts
Momentum
0%
Pain
75
Competition
90
Opportunity
62/100
Signals over time
2 observed signals across 1 sources, tracked for 6 days. Confidence: low.
What people are saying Observed
“Feature request: Bind Gmail event triggers to a specific connected account. The current event-trigger model needs an explicit connected-account selector when more than one Gmail account is connected. I have a Dot automation that is triggered by a new incoming Gmail message. It worked correctly while only one Gmail account was connected. Immediately after an additional Gmail account was connected, the new-mail event stopped waking the Dot. Importantly, this is not a general Gmail access problem: if I open the Dot chat manually, the Dot can see the connected Gmail accounts, distinguish between them, and read from the account I ask it to use. I reported that regression here: Regression: Gmail new-mail event no longer wakes Dot after connecting multiple Gmail accounts Bugs Environment Surface: ChatGPT web, Dot, Scheduled Tasks / automations Plan: ChatGPT Business Connected app: Gmail Observed: Oct 7-8, 2026 (Europe/Warsaw) Bug A previously working event-driven Dot automation stopped waking the Dot when a new Gmail message arrived immediately after an additional Gmail account was connected. With one Gmail account connected, the workflow worked as expected: a new incoming email triggered”
RSS Feeds · complaint
“Regression: Gmail new-mail event no longer wakes Dot after connecting multiple Gmail accounts. Environment Surface: ChatGPT web, Dot, Scheduled Tasks / automations Plan: ChatGPT Business Connected app: Gmail Observed: Oct 7-8, 2026 (Europe/Warsaw) Bug A previously working event-driven Dot automation stopped waking the Dot when a new Gmail message arrived immediately after an additional Gmail account was connected. With one Gmail account connected, the workflow worked as expected: a new incoming email triggered the event and woke the Dot. After connecting another Gmail account, the same new-mail event stopped firing. The important distinction is that Gmail access itself still works. If I open the Dot chat directly, the Dot can see the connected Gmail accounts, distinguish between them, and read from the account I ask it to use. The failure appears specific to the event trigger that is supposed to wake the Dot. Reproduction Connect one Gmail account to ChatGPT. Create/configure a Dot automation that is triggered by a new incoming Gmail message. Verify that receiving a new email wakes the Dot and runs the workflow. Connect an additional Gmail account. Send another new email to the mai”
RSS Feeds · complaint
Why now? AI inference
Existing solutions Observed
- Integromat (Make) · Free tier available; paid plans start at $9/mo · complaints: Steeper learning curve compared to competitors., Occasional bugs and performance issues., Limited customer support for free users.
- Zapier · $19.99/mo (Starter Plan) · complaints: Pricing can escalate quickly with increased usage., Some users report issues with reliability of triggers., Limited functionality on lower-tier plans.
- IFTTT · Free $0.00 / forever · Pro $2.99 / month · complaints: Limited customization options for advanced users., Some applets may not work reliably., Fewer integrations compared to competitors.
- Automate.io · Free $0 per member / month · Plus $10 per member / month · complaints: Limited features compared to more robust platforms., Occasional syncing issues with certain apps., Fewer integrations than competitors.
- Microsoft Power Automate · $15/mo (Per User Plan) · complaints: Complexity can be overwhelming for new users., Higher cost for advanced features., Performance issues reported with larger workflows.
There is a gap in the automation market for users with multiple Gmail accounts, as existing solutions like Zapier, Integromat, and IFTTT do not effectively address the issue of automation triggers failing with multiple accounts. While competitors offer various strengths, none specifically cater to the unique challenges faced by users of Dot automation in managing multiple Gmail accounts simultaneously.
See the full evidence, competitor gap matrix and opportunity report.
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